Insurance Claims


Home and Auto - 24/7 Claims Service

Call 1.800.804.0087 to make a claim any time.
You can report your claim day or night directly to one of our friendly and professional representatives. 
You can count on your claims representative to:

  • Confirm your coverage
  • Explain your options
  • Make arrangements for repair or replacement of your property


Not Sure Where to Turn for Repairs?

We can help you find a reliable vendor for auto repairs after a claim.

3 great reasons to use a Guaranteed Repair Facility.

  1. You’ll get quick estimate approval and a trustworthy supplier
  2. You may only need one estimate
  3. We’ll guarantee the work as long as you’re insured with us

Ask your Service Specialist or Claims Adjuster for a referral, OR check out the list of facilities.


Group Members 

If you're a member of one of our groups and would like to speak to someone about your claim, please call the applicable number below.
Our representatives are available Monday-Friday from 8:30am-4:30pm.

ProvincePhone Number
Prince Edward Island1.800.371.9516
Nova Scotia1.800.453.9543
New Brunswick1.888.389.3922
Ontario1.800.638.4753 . 717
Alberta1.877.413.6599 . 770
British Columbia1.877.413.6599 . 770


MEDOC® Travel Insurance Members

If you're a MEDOC® Travel Insurance member and would like to speak to someone about your claim, please call the applicable number below. Our representatives are available 24 hours a day, 7 days a week.


In case of a Travel/Medical Emergency, you or someone on your behalf MUST call the MEDOC® Claims Assistance Centre prior to treatment or your coverage will be limited.

MEDOC® Members (excluding Quarter Century Club)
RegionPhone Number
Mexico00.1.800.514.7983 (toll free)
Worldwide00.1.800.014.44444 (toll free)
Worldwide819.566.1002 (collect call)


Quarter Century Club MEDOC® Members (Assistance Voyage)
RegionPhone Number
Canada/USA1.866.871.2273 (toll free)
Mexico001.800.062.2750 (toll free)
Outside Canada/USA+1.514.285.8193 (collect call)


Review our frequently asked questions for help making your claim.


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