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Answers to your most common questions
How can we help?
We're currently getting a higher-than-normal volume of calls and customers are experiencing longer-than-acceptable wait times. Below is our estimation on how long you could wait. Please know that a solution to fix this problem is already in the works. Thank you for your understanding.
Wait times now range between 20-40 minutes.
Please note times are approximate.
The best time to call
The best time to call us is on Thursday or Friday as wait times will be lower.
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Fort William Building, 10 Factory Lane, St. John's NL A1C 6H5, Canada